Fremantle Leisure Centre

I chose this aquatic center for my 3-year-old son to return to swimming and couldn't be happier. The service is attentive, the staff is well-trained, and the space has adequate facilities for each stage of learning. The structure is organized, the environment is safe, and the prices are fair. It's a great place for children's development.

Great leisure centre with well maintained 50m and 25m lap pools. Make sure you get there early or late arvo to avoid having the lanes taken up by swim squads. Always friendly staff and lifeguards on deck. A fun place for the whole family to enjoy. Most reasonable entry prices in Perth as well.

In the 90's, I'd swim 1km per day at this centre. I now prefer the sea but have a buldging disk & my doctor recommended returning to the controlled environment of the centre. There are a variety of slopes & uneven ground to traverse at the centre. I found the concrete indoor pool surrounds hard to walk on in bare feet. The pool tiles were dirty. The showers were a bit dirty & the womens toilets were filthy & stunk of stale urine. It is expensive to swim at the centre, the life guards didn't keep children out of the walking lane. This used to be a clean centre back in the 90's but its falling short hygine wise & the pool supervisers spend more time chatting among themseleve than supervising safety. I won't be going back

I fully understand and support pool safety policies. What I do not support is poor judgment and lack of sensitivity in how those policies are enforced — particularly with very young children. My 4-year-old son, a learner swimmer, wanted to use the inflatable slide. Staff required him to prove he could swim across two lanes and back unassisted. Rather than explaining this requirement discreetly to me as a parent, lifeguards insisted this be attempted in full view of the public pool, with dozens of children, parents and staff watching. This placed completely unnecessary pressure on a 4-year-old child. Predictably, it undermined his confidence and left him feeling like he had done something wrong or was “in trouble.” That outcome is unacceptable in a family-focused facility. Management should be aware that safety policies can — and should — be applied with basic emotional intelligence. A private conversation with a parent, or a simple refusal explained appropriately, would have achieved the same safety outcome without embarrassing a child. We are members of a local Surf Life Saving Club, where water safety and confidence are taught in a supportive, age-appropriate manner. This experience was the opposite and reflects poorly on staff training and management oversight. Safety is essential. So is how staff are trained to communicate and enforce rules with children. On this occasion, management failed on the latter.

I visited Freo leisure centre for the first time asking about their subscriptions and swimming laps. She told me that I had to go online and dad the couldn’t tell me about it. 3 of them were in Reception and none of them capable to show me the place or tell me their subscriptions, only online! Guau, surprisingly poor customer service. We are forgetting about the simple things.